ForeSee Case Study
Overview
Customer: ForeSee
Industry: Analytics
Location: Main office (Ann Arbor, MI) plus additional remote sites
Issue: No proper support for their phone system (Lync 2010), leaving them with too many vulnerabilities.
Vision: ForeSee needed to be set up for company success in handling all customer interactions through their phone system.
Results: ForeSee optimally uses an upgraded phone system, Skype for Business 2015, mitigating their risks while facilitating a hybrid solution.
Creating Effortless Interactions with Skype for Business
ForeSee’s new Systems Administrator of 2016 realized the company’s phone system (Lync 2010) was vulnerable and unsupported. Since they had not kept any documentation on operating Lync 2010, ForeSee’s leadership asked, “How can we reduce these vulnerabilities and set ourselves up for future success?”
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