Our Partners

Best-In-Class CCaaS Solutions with a Commitment to Long-Term Success

At VDS, we go beyond delivering exceptional Contact Center as a Service (CCaaS) technology. We stand by our clients as true partners, committed to ensuring the ongoing success of every implementation. Our partnerships with Genesys and Zoom Contact Center (ZCX) allow us to offer robust, scalable contact center solutions that empower organizations to thrive through efficient, customer-focused technology.

Why Choose VDS as Your CCaaS Partner?

With VDS, you’re not just choosing top technology; you’re gaining a partner dedicated to every phase of your contact center journey, from initial integration to ongoing support.

Comprehensive Post-Go-Live Support: Unlike many providers who focus solely on the initial setup, VDS prioritizes post-go-live support. We understand that true success requires continuous improvement and adaptability, which is why we’re with you long after launch to ensure your technology delivers lasting value.
Strong Partnerships with Industry Leaders: Our collaborations with Genesys and Zoom Contact Center bring together the best in customer service technology. These partnerships allow us to offer the latest CCaaS innovations, tailored to meet the evolving needs of your business while ensuring a seamless experience for your customers.
A Proactive Approach to Customer Satisfaction: At VDS, we believe proactive communication and transparency are essential. By maintaining an open line of communication and prioritizing transparency in our partnerships, we help clients navigate new challenges and leverage opportunities to maximize contact center performance.

Transforming Contact Centers for a Lasting Impact

Our mission is to create customer experiences that drive satisfaction and build loyalty. By combining best-in-class technology with an unwavering commitment to post-go-live support and continuous improvement, VDS ensures that your contact center becomes a lasting asset to your organization.

Let’s work together to elevate your customer experience and drive sustainable growth. Reach out to discover how VDS can support your journey toward a more efficient, customer-focused contact center.