Unified Communications

Legacy and Cloud-based Unified Communications

Transforming your Unified Communications (UC) to a cloud-based Customer Experience solution often requires a strategic review of the current UC systems. This review is key because many systems are to legacy Call Center systems.

VDS has a wealth of experience in migrating legacy UC to Cloud UC. With our broad industry knowledge, VDS can help you assess your current state as well as assist in the following planning options:

  • UC De-coupling and migration
  • Cloud UC Integration
  • Collaboration Integration
  • SIP Gateway Design and Support
  • Coordinated Dial Plans

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