Alpha Grand Rapids Case Study


Customer: Alpha Grand Rapids

Industry: Non-Profit

Location: Grand Rapids, Michigan

Issue: Alpha Grand Rapids didn’t know how to fix phone system issues on their own. They needed a reliable partner bringing expertise, responsiveness, and peace of mind.

Vision: Alpha envisioned an updated phone system with a great support team.

Results: Alpha rests better at night knowing they are in the hands of experts, ready to respond in the moment of crisis.


Creating Effortless Interactions with Dependable Expertise and Enthusiastic Responsiveness

Alpha Grand Rapids was not confident in their existing phone system. Facing problems such as call drops, inaccessible lines, and poor call quality, Alpha Grand Rapids needed guidance and answers.

“It’s not hardware you need; it’s a good company to work with.”

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I can sleep easier knowing that someone well-versed [in technology] will handle any issues…

Kalie Bunce

Director of Community Relations, Alpha Grand Rapids

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