Project Magagement 

Project Management services that reinforce your critical short-term and long-term initiatives.

VDS PRO Project Management services offer certified experts, consistency, and responsiveness. For 30 years, VDS has excelled as a leader in delivering customer engagement solutions to our customers at Fortune 500 businesses spanning multiple industries.

A Documented, Repeatable Process

Our project managers work within a framework that is designed to provide everything they need to initiate, plan, execute, monitor, control, and evaluate our client’s projects.

Flexible And Responsive

Driving quality requires innovative thinking, strong communication, and process documentation that balance top-notch results with customer goals and resources.

Our project managers will oversee your project from design to implementation, ensuring high quality. Their service is available as part of an overall VDS PRO engagement or as a stand-alone project management supplement.


Our project managers solicit the involvement of the right people in your organization, at the right time in the project. Bringing your team on on board and keeping them informed is one way we ensure our success — and yours.

Implementation & Integration

We work alongside your team, providing you with the information you need to prioritize your resources toward the most critical areas of customer engagement technology.

Strategic Design & Roadmap

Every clients’ needs, interests, timing, and budget are as unique as the solutions we craft for them. Our project management team provides expert guidance on how to get the most out of your systems and how to get the best out of your bottom line.

How It Works


  • Define Business Outcomes & Future Goals
  • Interview Key Stakeholders & Business Groups
  • Formal Executive Report Out

Design / Implement

  • Focused on Defined Goals and Objectives
  • Managed Timelines and Milestones
  • Training and Enablement

Support / Success

  • 24/7/365 Support
  • Managed Services
  • Quarterly Business Reviews

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