Epitec Case Study


Customer: Epitec, Inc.

Industry: Recruitment

Location: Southfield, MI

Situation: Communications system was outdated for such a growing organization. Additionally, the high cost of maintaining conferencing capabilities with outside partner was becoming problematic.

Solution: VDS deployed Microsoft Lync Standard Edition Server (now Skype for Business), AudioCodes Gateways with SBC’s and Microsoft TMG, along with adding the capability of SIP Trunking. VDS also deployed Microsoft Exchange and Exchange UM for both email and voicemail.

Results: Costs were reduced and network simplified. All users now share one UC solution with a common feature set and capabilities.


Cost-Reduction for Upgrading PBX

Epitec had an aging PBX that was not only expensive to maintain but also impossible to expand capabilities. Epitec’s communications system was outdated for such a growing organization. The high cost of maintaining converencing capabilities with an outside partner was also becoming problematic. They wanted to lcreate one stem with integrated voice and video to support company growth. How can we reduce cost, increase efficiency, and enable users to communicate effectively?

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“…now, after seeing these results, I have no doubt in my mind that we’ll get to the finish line.”

Senior Manager IT, Enterprise Retail Business

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