DATE
Sept 1–3, 2026

BOOTH LOCATION
#12345

LOCATION
Wynn Las Vegas

DATE
Sept 1–3, 2026

Genesys
Xperience 2026

Your Session Planner

Prepared by the VDS team so you can plan your week at Xperience without digging through the event app. Every session below is pulled from the published schedule and organized by day and time, so you can build a path through the AI, Genesys Cloud, and CX content that matters most to your business.

Download The Session Planner

TUESDAY, SEPTEMBER 1

1:00 PM – 2:00 PM PT

  • From Data to Decisions: Using Insights and Journey Management to Optimize CX / Meursault 1, Wynn, Lower Level

  • Genesys Cloud AI in Action: Build It Yourself / Meursault 2, Wynn, Lower Level

  • Education Day – Certifications / Pomerol, Wynn, Lower Level

  • From Assistance to Impact: How Agent Copilot Improves Speed, Quality and Confidence / Bandol 2, Wynn, Lower Level

  • From Automation to Autonomy: Unlocking Agentic AI in Genesys Cloud / Bandol 1, Wynn, Lower Level

2:00 PM – 3:00 PM PT

  • Education Day - Certifications / Pomerol, Wynn, Lower Level

2:30 PM – 3:30 PM PT

  • From Assistance to Impact: How Agent Copilot Improves Speed, Quality and Confidence / Bandol 2, Wynn, Lower Level

  • From Automation to Autonomy: Unlocking Agentic AI in Genesys Cloud / Bandol 1, Wynn, Lower Level

  • From Data to Decisions: Using Insights and Journey Management to Optimize CX / Meursault 1, Wynn, Lower Level

  • Genesys Cloud AI in Action: Build It Yourself / Meursault 2, Wynn, Lower Level

3:00 PM – 4:00 PM PT

  • Education Day – Certifications / Pomerol, Wynn, Lower Level

  • Orchestrators Innovation Awards Ceremony / Margaux 1–2, Wynn, Upper Level

4:00 PM – 5:00 PM PT

  • Education Day – Certifications / Pomerol, Wynn, Lower Level

  • From Assistance to Impact: How Agent Copilot Improves Speed, Quality and Confidence / Bandol 2, Wynn, Lower Level

  • From Automation to Autonomy: Unlocking Agentic AI in Genesys Cloud / Bandol 1, Wynn, Lower Level

  • From Data to Decisions: Using Insights and Journey Management to Optimize CX / Meursault 1, Wynn, Lower Level

  • Genesys Cloud AI in Action: Build It Yourself / Meursault 2, Wynn, Lower Level

  • Orchestrators Innovation Awards Ceremony / Margaux 1–2, Wynn, Upper Level

5:30 PM – 5:50 PM PT

  • Executive Perspectives Fireside Chat / Orchestrators Live Stage, Cristal Ballroom, Wynn, Upper Level

WEDNESDAY, SEPTEMBER 2

7:00 AM - 8:30 AM PT

  • General Breakfast / Latour 1–7 and Mouton 1–2, Wynn, Upper Level

  • LATAM Exclusive Breakfast / Margaux 2, Wynn, Upper Level

9:00 AM - 11:00 AM PT

  • Keynote: Your Power Move for the Experience Economy, Genesys Cloud / Lafite, Wynn, Upper Level

11:30 AM - 12:15 PM PT

  • AI Fluency Through Community: How Employee Networks Accelerate Learning and Innovation / Lafleur 1, Wynn, Upper Level