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Welcome to our first edition of The Voice of VDS, our customer newsletter! Our intention is to provide you the most up to date information on the Avaya-Nortel Integration along with updates on Avaya products and solutions. We will also be providing helpful information concerning the industry that may impact your organization as well as our vision of the future. As we move forward, VDS remains committed as your business partner helping you to empower your business solutions. While our focus on Nortel has not changed, we are excited to bring our knowledge and expertise to Avaya Products and Solutions. I firmly believe that our customers will benefit from the integration of the best of Avaya and Nortel. We are committed to moving forward with you.
Sincerely,
James Kress
President
VDS
Today’s announcement of Avaya’s Technology Roadmap brings a broad range of new converged platforms and business solutions to support the transformation of your business communications. From traditional voice offerings to the newly enabled and powerful world of voice, video, mobility, multi-media, social federation and ‘contextual‘ contact center applications, VDS is here to help you.
 Far from the expensive and disruptive philosophy of today of ‘rip and replace’, the Avaya Roadmap offers both existing Nortel and Avaya customers’ software centric and easy migration paths to the next evolution of IP and SIP based business communications tools. The focus of the roadmap is to allow for the best attributes of your existing systems all while protecting your investment. VDS is poised to bring its unique set of skills to help your business maintain optimum performance, minimal TCO while delivering the robustness and reliability you demand. Whether your environment is exclusively Nortel or Avaya or a combination of both, the VDS Account Management and Planning teams are ready to partner with you to evaluate your environment, consult with you and implement a plan that aligns with your business strategic objectives and drive your success. We look forward to partnering with you as we embark into the new and evolved world of Nortel and Avaya. Contact sales@govds.com to start your evaluation today!
Greg Hummel
Vice President of
Sales
VDS
 What do you get when you combine the worlds two leading telecommunication manufactures? Hopefully you are thinking “The Best of Both Worlds” because that is exactly what I am seeing. VDS has been involved with the Avaya acquisition of Nortel from the very beginning. While many have been concerned about the logistics and even some of the politics of such a merger, we have focused our attention to what the combined product solutions and service offerings will be. What will the Avaya combined product roadmap look like? I have seen it; I must say I am impressed. As a customer I am comfortable that I can continue to invest in the technology that I saw value in from the original point of purchase. I can see a clear evolution path that will not only protect my investments but also provide me the confidence required to move forward with SIP and IP enabling my systems. Technology used in our systems has evolved over time and with the advent of SIP, we can now do things some of us had only imagined. SIP has become the enabler; a common language if you will that allows dissimilar systems to communicate with one another. It not only allows phone systems to communicate but also allows computer software to interact with those phone systems bringing about an endless possibility of applications that can make us more efficient and our jobs easier.
With the New AVAYA and the Product Roadmap you will see that your Nortel solutions will move forward in a seamless and software centric fashion. You will also see that your existing AVAYA solutions will move forward in a similar format. Like I said earlier, VDS has been deeply involved with this combined effort and has been adapting and evolving right along with the solution plan. We have already achieved AVAYA Gold Partner status and we are well on our way with both cross training of AVAYA legacy solutions as well as training in future SIP enabled solutions AVAYA has branded with the Aura name. We encourage you to participate in the AVAYA Roadmap sessions either live or via replay. Please stay tuned as VDS is committed to providing you with information that will show you how you can protect the investments you have already made, enable the technology you already own and grow your business with cost effective, communications enabled applications.
Thank You,
Pete Rose
CTO
VDS
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